What type of packaging do you use?

We use thick and high- quality paper tubes to contain the products.

When will my art arrive?

All orders received will be shipped within 3-7 business days, excluding holidays. Transit times are dependent on routine customs clearance; exceptions may cause delay. Transit time to US: Approximately 7-12 days Transit time to Canada: Approximately 7-12 days Transit time to Australia: Approximately 13-15 days Transit time to UK: Approximately 10 days

Can I track my order?

Yes, you can track your order via our tracking system on our website.

How much will shipping cost?

The approximate shipping cost is as follows,

Small Item (0.0 kg – 1.8 kg) $12.00
Middle Item (1.8 kg – 10.0 kg) $50.00
Big Item (10.0 kg – 35.0 kg) $120.00
$200.00 and up Free Shipping

The precise cost will be shown automatically after your choosing the product and adding to your cart. For each order (over $200) , we offer free shipping. (No frame)

Does the color of art prints fade easily?

Our art prints are made professionally. We guarantee that the color will not fade with 70-100 years.

What is your return policy?

We are committed to quality products and your satisfaction is 100% guaranteed. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded.

Choose from two ways to return:

Expedite Photo Returns

1.Take a digital photo of your damaged product and the shipping container it arrived in (only if the package is also damaged).

2.Attach your photos to an email and send them to art@artasia.co Please include your order number, shipping ID or item number, a brief description of the reason for the return, and whether you’d like a replacement or a refund.

3.You will receive an email within 24-48 hours confirming that your photo return is being processed.

4.If your photo return is confirmed, you do not need to mail back your order. We will process the refund or replacement based on your photos.

Regular Returns

Contact us via Email art@artasia.co first, and ship your item back to us in its original packaging and enclose your completed return request. We strongly encourage you to return the item via a trackable method.

We will typically issue your refund within 48-72 hours of receiving the package.

What payment options do you accept?

Paypal is currently the main payment method, and we will open other payment methods in succession.

Can I cancel my order?

You can cancel your order before payment.

How do I find a specific item from your catalog?

You can browse classified artworks of different time and region by putting your mouse on the button ARTWORK. Plus you can sort artworks by Theme and Proportion. If you would like to search certain content, just click the search button on the right top and input the key word. It’s very convenient.